General
Is 0xramp a bank?
Is 0xramp a bank?
No. 0xramp is a non-custodial protocol interface. It does not hold deposits, offer interest, issue credit, or provide banking services. Funds flow through on-chain smart contracts, not through 0xramp.
Is 0xramp the same as P2P.me?
Is 0xramp the same as P2P.me?
No. P2P.me is the infrastructure layer (identity, KYC, merchant matching, USDC escrow on Base). 0xramp is the product built on top of it. When you use 0xramp, you interact with P2P.me infrastructure under the hood.
What countries are supported?
What countries are supported?
Stable: BRL (Pix), INR (UPI), IDR (QRIS), ARS (Alias), VES (Pago Movil). Alpha: COP, NGN, ECU, BOB, CUP, PEN, PHP. See Supported Assets for the full table.
Does 0xramp charge fees?
Does 0xramp charge fees?
No. 0xramp charges zero product fees. All fees come from P2P.me and NEAR Intents and are shown in the quote before you confirm. See Fees & Quotes.
Login and wallets
Why do I need to log in?
Why do I need to log in?
Every order is placed on-chain and signed by your account. That same address holds your P2P.me reputation and trade limits. You sign in with the P2P.me account (smart account): gas-free, no manual signatures. 0xramp never holds your keys or payment details.
Can I use my own wallet?
Can I use my own wallet?
Yes. Rabby (EVM chains) and Phantom (Solana) are supported. Your keys stay in your wallet — 0xramp only reads your public address. See Getting Started.
Does 0xramp store my private key?
Does 0xramp store my private key?
Never. Your keys remain in your wallet or P2P.me’s smart account infrastructure. 0xramp only reads your public address.
What if I lose access to my P2P.me account?
What if I lose access to my P2P.me account?
Account recovery is handled by P2P.me, not by 0xramp. Contact P2P.me support directly. If you prefer full control over recovery, use a self-custody wallet (Rabby or Phantom).
Limits
Why is my buy or sell limit low?
Why is my buy or sell limit low?
Limits come from P2P.me’s on-chain reputation for the account you connected, not from 0xramp. New accounts often start with a small sell allowance and a buy limit of zero until verification or history improves. Open Account and limits in the app to see your current caps. See Limits & Verification.
Are limits the same across all P2P.me apps?
Are limits the same across all P2P.me apps?
Yes. Your P2P.me reputation and limits are tied to your wallet address, not to any specific app. They follow you across the ecosystem.
Referrals
How do referrals work?
How do referrals work?
Generate a link, share it, and earn a percentage of protocol fees from your invitees’ orders. Rewards accrue in USDC on-chain. See Referrals for the full guide.
Does generating a referral link cost anything?
Does generating a referral link cost anything?
No. It’s an off-chain signature — free, no gas.
I got 'your account already has a registered referrer'
I got 'your account already has a registered referrer'
Each account can only be referred once, permanently. This cannot be changed.
Failed trades
My trade failed or is stuck. What happens to my money?
My trade failed or is stuck. What happens to my money?
0xramp does not take custody of your funds. If a leg cannot complete, assets are returned to the refund address you set when you started the order (or released according to the on-chain / NEAR status). See Failed Trades for step-by-step guidance.
Will I get an automatic refund?
Will I get an automatic refund?
No. Because 0xramp is non-custodial, there is no central fund pool for instant refunds. Resolution depends on what stage your order reached. Contact support on Telegram with your order ID.
Privacy
Are my transactions private?
Are my transactions private?
Partially. On-chain transactions on Base, NEAR, and Zcash (transparent) are publicly visible. P2P.me ZK-KYC protects your identity data — only a cryptographic proof is used on-chain, not your personal details. After receiving ZEC, shielding is your wallet’s job. See Privacy for the full picture.
Pay with QR
What is Pay with QR?
What is Pay with QR?
A pilot feature that lets you fund a merchant QR payment using ZEC. You deposit ZEC, it converts to USDC, and a partner provides a fresh merchant QR for you to pay. See Pay with QR.